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Learn how to write an acknowledgment letter for professional customer service. To create the document, access the template linked in the description. Start by filling in your first and last name at the top, followed by your current address as it appears on your ID. Choose the document date and input the company's name and address. Then, enter the name of the employee you wish to thank. Finally, add your name once more, review your personal information, and your document will be ready for mailing.