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call recording is an optional feature that records both sent and received audio on any calls to or from your company in order to utilize call recording with your service you will need to enable the feature from your voice services control panel to access the call recording options log into your control panel and click on the icon for voice services when you arrive at the voice services control panel you will be on the general tab on the left click on the call recordings tab if call recording is not yet enabled on the account you will only see the general settings window which contains a checkbox to enable call recording click the enable checkbox then click the check box at the bottom to confirm that you have read and understood the terms and conditions for use of the call recording features and finally click Save Changes to continue there are some general settings for recording notifications you can modify on this page under the recording notifications you can enable or disable a mess