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Chris Anderberg, the Quality and Compliance Manager at SCCR, has over 30 years of research experience in both academic and industry settings. Her expertise includes clinical trial management for global studies, GCP compliance audits, regulatory inspections, clinical event education, and quality management processes. In this session, Chris discusses quality incident reporting, focusing on the importance of KAPPA (Knowledge, Attitude, Perception, Practice, Action) as a framework for understanding incidents in clinical trials. Technical difficulties were briefly experienced, but Chris is eager to engage with the audience on this critical topic.