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Kevin Kennedy, an education training officer at Simons Service NHS Trust, introduces a tutorial on the history taking model, assisted by simulated patient Erin. The session covers nine subsections of the history taking process. It begins with a SMART approach, focusing on general observations and patient introduction. Kevin exemplifies the process, greeting the patient and confirming their identity and reason for the visit. The patient reports experiencing sharp chest pains. Kevin emphasizes the importance of obtaining more history about the patient's condition while ensuring privacy and comfort throughout the interaction.
