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This video tutorial discusses effective considerations for conducting telephone consultations in healthcare. It emphasizes that phone consultations are increasingly common, providing convenient access for patients who may have mobility issues or busy schedules. While this method allows for quick care, there is a risk of missing important details if corners are cut during the conversation. The tutorial highlights that most communication and consultation skills previously covered are applicable to telephone consultations, stressing the need to clarify all aspects of the patient's story to ensure comprehensive care and advice.