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A Master Service Agreement (MSA) is a contract between two parties that outlines their expectations and responsibilities to streamline future agreements. It clarifies several key aspects, including confidentiality, ensuring parties will not disclose company secrets, and delivery requirements, specifying roles in service delivery and timelines. The MSA also includes provisions for dispute resolution to address conflicts, details on geographic locations where services will be performed, and stipulations around intellectual property rights for ownership and usage of all relevant materials. Overall, the MSA aims to simplify the contracting process and enhance efficiency in business relations.
