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[Music] you will hear a number of different recordings and you will have to answer questions on what you hear there will be time for you to read the instructions and questions and you will have a chance to check your work all the recordings will be played once only write all your answers in the listening question booklet at the end of the test you will be given 10 minutes to transfer your answers to an answer sheet you will hear a woman telephoning a travel agent to book a holiday first you have some time to look at questions one to seven you should answer the questions as you listen because you will not hear the recording a second time listen carefully to the first part of the conversation and answer questions 1 to 7. hello youre through to go travel this is darren speaking how may i help you today hello im calling to book a holiday great may i take your name please yes its greaves anna greaves is that g r e no g r i e v e s and anna is with double n right thank you anna now were
