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In this tutorial, you'll listen to various recordings and answer related questions. You will have time to read the instructions and review your answers, but each recording will be played only once. Write your answers in the listening question booklet, and you'll have 10 minutes at the end to transfer them to an answer sheet. The first recording features a woman calling a travel agent to book a holiday. You’ll first look at questions 1 to 7 and must answer them while listening, as the recording won't be repeated. The agent, Darren, begins the conversation by asking for the caller's name, Anna Greaves, and confirms the spelling.
