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The Office of Consumer Affairs and Business Regulation presents an overview of home improvement contracts. Key topics include the home improvement contractor program, the importance of hiring a registered contractor, and reviewing contracts during construction. The office monitors contractors performing renovations on detached one to four-family homes, requiring registration prior to work commencement. As of July 2016, over 26,000 contractors were registered, with numbers expected to rise. The office also addresses complaints from homeowners, building officials, or contractors and conducts administrative hearings to potentially alter a contractor's registration status. Additionally, resources such as a sample contract and a hotline for customer assistance are available.
