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Roxanne Webster, a partner at her Keller Williams home team, discusses forbearance plans as clients begin sending them for review. The first plan examined is from Freedom Mortgage. She expresses concerns about the terms, specifically the lack of clarity regarding the end of the forbearance period. The plan indicates a temporary suspension of payments and states that the lender will contact the borrower for solutions as it nears completion. Roxanne critiques this approach for not clearly outlining whether payments will be due in a lump sum or if they can be spread out, highlighting the uncertainty it creates for clients. Links for further review will be provided in the video and email.