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A booking confirmation email is sent to users after they book a flight, hotel, or appointment, providing essential information about their booking in one place. These emails are crucial for building customer loyalty, as they demonstrate care after a purchase. They also tend to have high open rates and click-through rates (CTR), performing better than promotional campaigns, which positively impacts a business's reputation. Additionally, companies can automate the creation and sending of these emails, allowing them to focus on their broader marketing strategies while reassuring users about their bookings.