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This tutorial focuses on customizing the confirmation email and contract for your business. The confirmation email is sent to customers before an inspection, providing details on the address, time, fee, and duration, as well as allowing them to accept your contract. To edit the confirmation email, go to Profile > Administration > Text Options, and click on Settings. Find the confirmation email section, click on Body, then edit the text as needed, such as replacing generic terms with your company name. After saving changes, you can set up your company’s default contract. This can be done by copying and pasting from Microsoft Word or editing the existing default contract under Report Publishing in Text Options.