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In the video tutorial, you learn how to create a quote. Start by accessing the contact list and searching for the specific customer. Once found, click on the quotes icon to view past quotes. In the top right corner, choose to create a new quote. Enter necessary details, including the customer's name, number of people, type of order (pickup, dining, or delivery), current callback number, and payment method. On the right side, input the pickup or delivery date and time, any special instructions, and the order taker's name. After entering this information, scroll down to add order items, such as selecting specific options for a super deluxe barbecue bar and choosing three meat options.