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In this course, you'll learn to write various types of effective business letters and memos, essential for your career. Business correspondence is crucial for establishing and maintaining rapport, protecting your company's image, and enhancing sales relationships. You'll gain guidelines and problem-solving strategies to craft messages tailored to your audience, purpose, and their needs. Understanding how to communicate effectively through letters is key to navigating workplace challenges and opportunities in a professional setting. The course emphasizes the importance of clarity and organization in your written communication.