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[Music] hi my name is josh im the operations specialist veneer and today i will walk you through the warranty rma process we at near support our customers by providing a two-year warranty on our products this warranty can only be used one time within a two year period from the original date of purchase head over to the near website and hover over my account select warranty and returns make sure you have your order number and zip code ready enter those two numbers [Music] and then click lookup order when that loads select the quantity of items you would like to warranty out and then in the return reasons select warranty [Music] click submit request to generate the return label finally print the label put it on the package and drop it off at your local fedex or ups facility looking forward to working with you in the near future [Music] [Applause]
