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hi there and thank you very much for installing chain SMS my name is Ben and today I was going to show you two things how to check your delivery receipts and also what to do if anything goes wrong and so starting with checking our delivery receipts we go to our manage practice page by clicking on our initials and then manage practice we've got a few options here the one we're interested in at the moment is delivery receipts so this is showing us all the messages sent by everyone in the practice to see any that didn't get through we change our status filter to failed and this is showing us all the messages that weren't delivered to the patient and this might be because their phone numbers out-of-date or if their phone's been turned off for a long period of time so what we'd recommend is that someone from the practice once a day goes through here and follows up all these patients with a letter or a phone call just to make sure they don't miss out on any important information the second...
