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welcome to crm crew my name is nick and in today's quick tutorial i'll be explaining how to log a phone call in salesforce crm so once you log into salesforce of course you'll come to the home screen now in order to log a phone call in salesforce what we can do is go to the contacts area so use the drop down menu at the top here press contacts and then go to the contact that you'd like to log a phone call for so i'm going to use carol white as our example today so i'm going to press on carol's work record and then from here in order to log a phone call on the right hand side you can see activity and it literally just says log a call and then from here just press recap your call and then you'll be able to put the subject call and then i'm just going to put test as our example so give your call a name something in relation to what the phone call was about makes it easy to track in future and then write some comments about the phone call something that's important relevant to other users...