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The responses to your customer survey give you important data, which you can analyze and use to make changes to your online business. Analyzing the data enables you to spot trends and get an overall picture of what your customers think, want and need. This is why it’s important to ask customers to complete your survey. Before you continue, make sure you have at least three different responses. Open the form, and select the Responses tab. Choose Summary to view data organized into charts and graphs. This provides an overall picture of customer satisfaction. A pie chart shows how each customer responded as a part of the whole group. A bar graph compares the responses to each other. You can see if a product is popular or unpopular, allowing you to make changes that will appeal to your target audience. If customers don’t agree on a particular question or can't reach a consensus, then it’s helpful to look at the individual responses in closer detail. Compare how the individual customer ans...