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82% of U.S. consumers will stop doing business with a brand due to poor customer service, highlighting the importance of customer satisfaction. Poor customer satisfaction can negatively impact your business by losing customers, decreasing sales, and lowering employee morale. Collecting feedback at every touchpoint of the customer journey is essential to ensuring customer satisfaction. Creating customer satisfaction surveys using ProProfs Survey Maker can help you collect actionable feedback quickly and easily. ProProfs Survey Maker allows you to create various surveys, customize settings, and generate reports, making it the most versatile survey tool available.
