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to check the status of a support service request for a dell product is actually pretty simple in this video well show you how to use the dell support site to get the info you want fast go to dell.com support slash incidents this will take you directly to the dell service requests page do your search using the default service request number or expand it to view additional search options you can also use the computers service tag or express service code the product id or the dispatch number for best results your search option should represent the information being entered in this demonstration we will use the service tag search option you will then be asked to validate the service request by submitting your email it must be the same email that was used to create the original service request the service request details page will be displayed containing all the information you need look under work orders and scroll down to see more details the current status service notes and the pertin
