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Hi welcome everyone im so happy that youre joining me today so lets jump right in we only have an hour so Jakub already introduced CareerFoundry um a little bit about me i am a career foundry graduate i started studying UX with career foundry in 2017 and currently im working as a product designer at Zalando and today im gonna teach you some of the fundamental parts about UX design which is user interviews now what will we learn today well talk about the why the when and how about user interviews well talk a little bit about user research about the differences between surveys and user research and then ill go into a very hands-on part of this webinar where ill teach you how to write research goals research questions how to write an interview guide and ill also give you some tips on how to conduct a user interview and then near the end well have a live user interview where you can see all the things that ill teach you put into practice and of co