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In this video tutorial, Ashley, a senior clinical advisor at Care Patron, discusses patient satisfaction surveys, which are essential tools for healthcare professionals to assess the quality of patient care. These surveys solicit patient feedback on various aspects of their healthcare experience, including the quality of care received, communication and professionalism of providers, and the overall quality of facilities. The collected data helps identify areas for improvement in care and treatment outcomes, enabling clinicians to address issues like long wait times and poor communication. The surveys are flexible and applicable for various healthcare positions, with the first step involving the collection of relevant patient information and rating different dimensions on a designated scale.
