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foreign hello everyone in this video we will go over how to save the print head of your prestige A3 plus printer if youamp;#39;re experiencing smearing or having head strike issues then that means you are having problems with your printhead so you will need to perform this procedure to try and save your printhead the items necessary to perform the cleaning are cleaning solution cleaning swabs flathead screwdriver a syringe nozzle check film gloves long-term storage cartridges some paper towels and a microwave to warm up your cleaning solution to begin we will start at the back of your printer make sure the back power button is off then pull the power cable from its connection remove the tube from the waste e container and make sure to place paper towels to catch the ink dripping from the tube then empty the waste ink container now make your way to the front of your printer and remove the dampers from the printhead and grab a plastic bag or in this case we are u