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good morning afternoon evening or wherever you might be my name is Ryan and Iamp;#39;m a senior customer success manager with octa as a success manager my role is to be the liaison between octa and our customers to ensure theyamp;#39;re getting the most out of octa this includes understanding key use cases updating teams on new functionality and features as well as supporting large implementations todayamp;#39;s discussion is going to be a truly amazing story that focuses on FedExamp;#39;s journey toward zero trust as you will hear is a carefully coordinated effort between octa and FedEx to modernize Identity and Access Management for the next wave of FedEx employees you will hear first-hand from the true innovators behind the success as well as how this conversation of zero trust came to fruition this large scale deployment involve many stakeholders at FedEx as well as the folks from training support customer success and professional services a top 10 the four pillars of the custo