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In this tutorial, Emily Ryan, co-founder of Westfield Creative, a digital marketing agency, introduces viewers to creating a customer satisfaction survey using SurveyMonkey. She emphasizes how easy it is to build a survey in under five minutes using the "Build It For Me" option. To start, users should locate the "Create Survey" button in the top right corner of SurveyMonkey and select the last option for "Build It For Me" on the left side. This feature simplifies the process, as SurveyMonkey provides a nearly ready-made structure for users to customize. Emily aims to guide users through this efficient survey creation process.