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SMS Software Maintenance Agreement

SMS Software Maintenance Agreement

Aug 6th, 2022

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How to SMS Software Maintenance Agreement

4.8 out of 5

65 votes

A Software Maintenance Agreement (SMA) acts as an extended warranty for software, providing advantages such as access to the latest PCDMS releases, ongoing software improvements, version compatibility with customers and suppliers, and unlimited technical support. Although technical support is available without an SMA for a fee of $150 per issue from Canadian Measurement Metrology, having an SMA offers more comprehensive benefits. To order an SMA upgrade, you first receive a quote, then provide a purchase order. After processing, updates are sent in an SMA kit, which includes items like a pen, a USB flash drive, and an agenda book.

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