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In today’s video, we discuss customizing SMS templates, which requires purchasing the SMS add-on. To configure templates, select SMS templates in the basic package settings. Here, you can manage all messages sent by the system. For instance, an SMS sent to confirm a client's reservation includes specific fields that can be customized. You can also select the template language, though the actual message language will align with what was specified during the reservation. When viewing a template, a mini editor allows you to modify the text, and any changes will be reflected in the next SMS sent. Tags within the SMS are replaced with specific reservation data like the reservation number, place name, and start time.