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welcome today well be talking about using bi-directional text messaging to engage patients in chronic disease management my name is Amy Zar and I am the associate director of population health for the Michigan Primary Care Association I work with fqhcs across the state to help them optimize their utilization of Health I.T tools and platforms to improve patient Health outcomes and meet value-based performance targets mpca has integrated Azar drives with the Luma health patient OutdocHub and engagement platform for bi-directional patient text communication that 24 of our 40 fqhcs subscribe to I have a background in clinical quality improvement working in community health settings for the past eight years hi Im Dr Tracy angelosi Im the chief medical officer at care message care message is the largest patient activation platform built exclusively for federally qualified Health Centers and free and charitable clinics and is used by more than 400 safety net Healthcare organizations Im an