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hey everybody its Joel Williams at Williams elevy weve kicked chase out of the videos this week to bring in Shannon who is our medical records Aficionado here at the firm she also does some medical illustrations and things like that for us when needed for our cases but today we really want to talk about medical bills and medical records what they are how to get them what we do with them once we get them and really how theyre utilized in a personal injury case so lets start with step one Shannon and like just what are medical records right um so medical records every time you go to your doctors office youre always given several forms to fill out all that paperwork youre filling out in the lobby and then when you actually go back to talk to your doctor um your doctors writing notes theyre theyre finishing the notes when youre leaving your appointment theyre writing things down and all that information gets put into your medical records a lot of times theres electronic medic