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hi everyone my name is kevin today i want to show you how you could use mail merge to customize letters why would you possibly want to use mail merge with letters and what does that even mean well imagine that christmas is coming up and you want to send all of your friends and family a letter well what youd probably want to do is you want to customize the greeting you probably want to use their first name in the letter uh just to make it seem more personal otherwise your family might say hey like whos this person just sending me a generic message you can use it in many other examples as well christmas letters is just one example lets say that youre a utility company or lets say that youre anyone else who wants to send out customized letters mail merge enables you to do that and now as full disclosure before we jump into this i work at microsoft as a full-time employee so why dont we jump to it and ill show you how you could do a mail merge here i am on my pc and im going to b
