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in this presentation well look in more depth at how you can use SMS to conduct surveys SMS surveys are composed of a bulk chain of interactive and automated SMS messages a good SMS survey platform recognizes the answers from the respondents and reacts to them by sending sequential questions automatically called branching for example he can send question a to only female respondents and question B to only male respondents the platform is able to validate the responses by checking whether the answer fits within a preset range if it doesnt the system sends a message again asking the respondent to reply again correctly a good SMS survey platform saves responses tracks progress and also has a user-friendly download feature and visualization of the survey results finally it allows you to easily export the results in excel format into your database this database should be centralized so you can use it to calculate statistics test the significance of your results and store them in one place