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In this tutorial, part two of the CFL SMS solutions series, the focus is on creating a discount ticket using a keyword for SMS promotion. Instead of sending this ticket to a contact group, users can set up a keyword that customers can text to receive a voucher, useful for businesses like restaurants promoting discounts on signage. The process begins by clicking on "new ticket" and naming it after the keyword for better organization. In this instance, a single-use ticket is being created for the keyword "CFL print." Users must ensure to select the appropriate options for responding to messages, which may require consultation with their account manager if needed.
