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so everyone knows the Dominos Pizza Tracker its essentially when you order a pizza from Dominos you get real-time updates on the status of your pizza what if you can actually build out this experience and provide transparency on any type of statuses that you need to track for your customers [Music] hi Im izmet and today were going to be building on an app that your customers can use to track and get real-time updates on statuses so whether its filing a claim or tracking a delivery status of an order its really up to you but the idea here is to build out an experience that helps deflect support tickets or calls and helps automate this experience so lets use the example of filing a claim and trying to track the status of a claim whether its Insurance claim or an unemployment claim doesnt really matter were rebuilding on an API that gets triggered when claim gets created or updated thats going to send an SMS message to your customers with a link that allows them to track the