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One Church Software offers creative engagement solutions, notably through keyword text messaging and automation. This feature lets churches set up specific keywords that, when texted to the church's number, trigger automated reply messages. These replies can contain links to online resources or forms. For instance, if someone uses the keyword "guest," an automated reply can include a form to gather more information about the individual and their family. Additionally, users can create custom forms using a form builder and initiate automated workflows to ensure first-time guests receive a seamless connection to the church after completing the form.