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The tutorial outlines a system designed for car salespeople to enhance referrals and repeat sales through an app. Users input customer details such as name, phone number, birth date, and car choice. The app then automatically sends the salesperson's contact information (vCard) to the customer, who saves it in their phone. Over the following year, the app sends text messages on behalf of the salesperson, appearing as if they are directly communicating. If customers respond, messages go back to the salesperson's phone for follow-up, facilitating ongoing engagement and keeping the salesperson top of mind for future car purchases.