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In this tutorial, Nate from Get VoIP explains SMS APIs. SMS, or short message service, refers to text messaging, while an API, or application programming interface, is a set of protocols enabling developers to integrate features into existing applications. An SMS API allows businesses to incorporate text messaging functionalities without switching platforms or purchasing unnecessary bundled features. This capability enables automated client communications, such as appointment reminders, and facilitates real-time two-way text interactions between agents and customers. SMS APIs, provided by CPaaS providers, come with the necessary code and documentation to create an SMS gateway connecting incompatible apps, websites, and devices.