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Derek Johnson from tatango.com discusses arbitration agreements with Joe Bowser from Innovista Law, focusing on their significance in text message marketing. An arbitration agreement is defined as a mutual pact that requires parties to resolve disputes through arbitration instead of court. This process involves a third-party panel, like the AAA or JAMS, which acts similarly to judges. Both parties agree to this method for dispute resolution. The conversation emphasizes the implications of such agreements, particularly how they relate to the Telephone Consumer Protection Act (TCPA).