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hi guys twana here the legal template analyst and today Ill be taking you through our service level agreement so lets dive right into it we start off by filling out the details of both parties to this agreement we then set up the definitions of terms used within and throughout this agreement the agreement then looks at appointment duration and review the agreement also includes things such as scope of services service provision standards as well as conduct of service provider and obligations of the service provider the agreement further looks at remuneration and fees as it relates to this agreement as well as substandard services and cancellation penalties the agreement further looks at management of the agreement company property intellectual property and confidentiality as it relates to this agreement the agreement further notes bdocHub and termination of this agreement as well is focusing on closes such as Force Meyer which is an act out of the hands of both parties of this agreeme
