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hello this video is going to show you how to create a ticket with the is service desk after you navigate to the is service desk and you log in using your dayforce login and password without the at baycove.org youll come to this page if you review the is service desk youll notice that there are links throughout the page that reference the different types of requests you can open when you first log in youll see highlighted common requests these are some of the most common requests that we see across the agency and you may be able to select one of these right away for example if you have trouble logging in need to create a new hire form if you have report requests or any of the other requests that are on the screen you can click one of these right away and start filling out your ticket however if you do not see your issue that you need help with on the screen there are other categories on the left hand side where you can find a more specific issue type that best fits your needs for exa