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Hey guys, welcome back to another YouTube Front Office Rocks video and Im so excited about, well, let me, let me, start that again Im kind of excited about this because in this video, were going to talk about insurance and if youve watched any of my other videos on YouTube or on Front Office Rocks I know we have to deal with insurance in the dental office but its not my forte, its not the thing that I love. I love, you know, patient and case acceptance and schedule and all that so I have brought in Colleen Huff, who is an insurance guru to help us learn and train more at Front Office Rocks. So if you havent met her yet, Colleen, tell us just a quick overview of who you are and why you love insurance. Alright, thanks Laura. Colleen Huff, I call myself a dental insurance coach and I love insurance. I love it, I think because its kind of like a mystery. I always date myself, a little bit of Nancy Drew in me. I like to figure things out and I I found over the years trying to under