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82% of US consumers will stop doing business with a brand due to poor customer service. Customer satisfaction is crucial for the health of your business, impacting customer retention, sales, and employee morale. Collecting feedback at every customer touchpoint is key to ensuring satisfaction. Utilize ProProfs Survey Maker to create customizable customer satisfaction surveys quickly and easily, allowing you to collect actionable feedback in minutes. This versatile tool lets you ask any question in any way you want.