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In this tutorial, Rachel discusses the importance of streamlining onboarding processes for designers. A strong onboarding process fosters trust between the designer and the client, enhancing the overall project experience. By providing a well-structured onboarding, designers can make clients feel safe and excited, allowing them to plan their lives around the project timelines. This approach not only leads to happier clients but also gives designers better control over their projects, ultimately enabling them to charge more for their services. The video emphasizes that effective onboarding is crucial for the success of design projects.