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[Music] bring Im gonna put my head on the chopping block or put myself in the hot seat why dont you train me how to sell service agreements over the phone either inbound or outbound its up to you okay simple Im gonna give you one one simple line thatll get them every time okay in fact before I do that Im gonna have you listen to a phone call in the beginning because that one simple line will only work if you can connect with them on an emotional level you see the outcome the ultimate outcome of that phone call depends on what happens in the first 30 seconds of a phone call you with me okay so let me give you one example this is a service agreement that I sold I was with a company in Columbus Ohio and they were a little uncomfortable saying service agreements over the phone and so I said tell you what Im gonna switch my schedule around my flight and Im gonna Im gonna visit with you tomorrow Im gonna answer the phones for you and I will show you how easy it is to so service agr
