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hello everyone and welcome to our webcast im amy pendergrass with moss adams and im going to get us started for todays session why auditing healthcare claims is paramount for payers before we begin im going to play a brief video welcome and thanks for joining us were pleased to present another in our ongoing series of continuing professional education webcasts to help companies and individuals conquer challenges as they plan for whats next our presentation will start in a few moments before you begin here are a few things to keep in mind you can customize how you both view our presentation and interact with the presenter for better viewing close all other applications and turn up your speaker volume you can also adjust window size and placement or enter full screen mode using the controls at the top of the window or dragging the bottom right hand corner to resize at the bottom of your screen youll see a series of icons each relating to a different aspect of our session you can d