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yes so we have chris tatham with us here today with uh etc they presented actually a um report to to embark a few months back and weve been working to get scheduled so we could have chris here to provide a presentation on customer satisfaction report i know he was in the back ill give him just a second to come up this way we also have our quarterly investment report that is in the packet we dont have a presentation on that item but um just wanting to know that we have that information in there we provide quarterly the city treasurers office that manages all these funds so we do have that report in your packets were glad to take any questions on this suzanne wickenkamp assistant director for embark is going to provide the introduction here on this study well good morning mayor and council my name is suzanne wickenkamp and im the one of the assistant directors of the public transportation and parking department embark and im pleased to be able to provide some opening remarks to ou