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all right good afternoon everybody welcome to learning cygniflow level 1 essentials my name is greg im the director for business development in the uk and the eu this is a second edition in our learning signal flow level one with regards to understanding the dashboard unpacking the workspace creating workflows essentially how to use the signalflow platform today we have melanie horn who will be presenting she is the product manager for sydney flow in south africa shes been with the team since 2013 but she has more than 25 years of experience in the ict sector so melanie if you want to take the lead and you can run with the presentation hi everybody good afternoon and welcome um as greg introduced me im melanie hoon the signifier product manager and the host is greg oral also good morning to all the participants in the us good afternoon to south africa uk and eu and then good evening to all the participants in the australia area todays agenda for level one essentials will include m