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The Health Sciences Authority (HSA) in Singapore implements a post-market surveillance program to ensure the quality, safety, and efficacy of therapeutic products. A key part of this program is managing product defects. As a registrant, manufacturer, importer, or supplier of therapeutic products, you must report any defects to HSA and notify them of any product recalls before starting the process. Defects can occur during manufacturing, storage, and handling, and it's crucial to report these, particularly if they impact product safety, quality, or efficacy. Prompt reporting helps identify issues affecting users and ensures measures are in place to protect public health. This video outlines the requirements and processes for defect reporting and recalls.