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Earning income from sales involves more than just making a sale; getting customers to pay can be complex and time-consuming. Tracking open invoices manually and efficiently contacting customers can be a hassle. The latest version of QuickBooks offers a solution by allowing users to automate payment reminders. Users can schedule reminders and will be notified when it's time to email customers, requiring just a click to send the message. This feature is accessible under the customers menu in the payment reminders section, where users can sort customers into mailing lists, create reminder schedules, and send messages. The tutorial emphasizes creating a mailing list for effective follow-up.