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Writing a complaint letter effectively requires a strategic approach. It’s important to address issues promptly but to first manage any feelings of outrage. Taking a moment to cool off can prevent rash statements and help achieve the desired outcome. When composing the letter, brevity is key; a one to two-page letter is ideal. Start with a sentence explaining the purpose of the letter, followed by what you're seeking. Present the facts in chronological order and clearly articulate how expectations were not met. Avoid overwhelming the recipient with too many grievances, as they are unlikely to read a long list.