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In this tutorial, Charles from American Workers First explains the concept of a collective bargaining agreement (CBA). A CBA is a written contract formed through collective bargaining, where workers unite as a union to negotiate with management. The agreement outlines important terms and conditions of employment, including wages, work hours, health benefits, retirement plans, dispute resolution processes, training, vacations, and holidays. The National Labor Relations Act (NLRA) grants employees the right to bargain collectively and choose their representatives. It is considered an unfair labor practice for either party to refuse to engage in good faith negotiations.