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In this mini writing workshop, Louis discusses how to effectively write business letters, particularly focusing on delivering bad news like rejection letters. He acknowledges that sending such letters is often unpleasant but emphasizes the importance of a polite and professional approach. Using the example of a rejection letter for a job applicant, he suggests that even if the candidate's resume is impressive, they may not be the right fit for the position. Louis aims to provide tips to create a professional letter that communicates the message clearly while minimizing discomfort for both the sender and recipient.